MENTOR AND SUPPORT LTD. (MENTOR)

Psychosocial Supports – Lived Experience – Mentoring – Peer Support

Who We Are

Mentor and Support Ltd. (MENTOR) is a registered mental health charity with the Australian Charities and Not-for-Profits Commission (ACNC), based in Sydney. We are a community-based organisation dedicated to supporting people who do not qualify for the NDIS by providing non-clinical psychosocial supports. Whist MENTOR seeks to be financially independent through Community and Government Funding and Grants there are NO costs to participants for the service.

What We Do

MENTOR champions psychosocial support services that help individuals experiencing mental illness live safely and independently in their communities. Our supports include assistance with:

• Navigating and connecting with services
• Developing daily living skills
• Building and maintaining relationships
• Promoting community inclusion

We operate similarly to respected organisations like One Door and New Horizons, with a strong emphasis on recovery-oriented support.

Lived Experience as a Foundation

At MENTOR, we believe in the power of lived experience, like other respected Lived Experience Leader organisations Flourish Australia and Neami National, we engage people with lived experience of mental illness to design, develop, and deliver our services.

Our Lived Experience Leaders draw from personal journeys of mental illness, recovery, trauma, and transformation. Their insights empower others by:

• Instilling hope and a sense of possibility
• Validating lived experience as expertise
• Creating authentic, supportive peer relationships

Through this shared experience, we foster growth, resilience, and empowerment.

Our Mission and Approach

Objective: To improve mental health and wellbeing, reduce suicide,  through a holistic, recovery-oriented approach.
Aim: Deliver evidence-based, trauma-informed services that lead to meaningful outcomes.
Support Focus: People experiencing mental illness, trauma, addiction, or social vulnerability—especially those hardest to reach.
 

Frameworks:

• Psychosocial Supports
• Lived Experience
• Mentoring
• Peer Support

Guiding Principles:

• Respect: Person-centred and inclusive engagement
• Empowerment: Active participation in personal recovery
• Compliance: Aligned with NSW Disability Services Standards

Psychosocial Supports

MENTOR provides tailored supports that improve:

• Daily Functioning: Assistance with tasks like personal care, household routines, and medication management.
• Social Skills & Relationships: Building confidence and connection with family and friends.
• Independence & Participation: Supporting access to education, employment, and community life.
• Social Connection: Reducing loneliness and isolation.
• Hospital Avoidance: Supporting people to manage their health in the community.
• Coping Skills: Equipping individuals to manage anxiety, stress, and daily challenges.

Lived Experience

MENTOR integrates lived experience with best practice through:

• Mutual Respect: Valuing individuals’ skills, insight, and capacity.
• Transparency: Clear communication and shared understanding.
• Non-Discrimination: Fair and inclusive participation.
• Flexibility: Responsive engagement that honours mental health needs.
• Diversity & Equality: Inclusive of all identities and backgrounds.
• Empowerment: Involving people from the beginning to end of projects.
• Safety & Support: Creating safe, welcoming environments.

Mentoring for Recovery

Our Mentoring approach provides:

• Greater Engagement: Lived experience helps people feel seen, heard, and understood.
• Hope & Reduced Stigma: Positive role models who show that recovery is possible.
• Self-Management Skills: Practical strategies for recovery and wellbeing.
• Social Inclusion: Fostering belonging and connectedness.
• Service Navigation: Support in accessing the right services and systems.
• Confidence & Self-Esteem: Building belief through achieving personal goals.

Vision

• At MENTOR we believe that people with Lived Experience of Mental Illness deserve services that foster hope and promote dignity.

• We Believe that The Psychosocial Supports program is addressing a significant need: that people in NSW with severe and chronic mental illness have unmet need of mental health services.

• We are making a relentless attempt to help people achieve Mental Health Recovery – we are determined to make every opportunity count. 

Call to Action

MENTOR is:

• Seeking state and federal funding to deliver The Psychosocial supports program.
• Accepting donations to train the Peer-Work team.
• Looking for corporate and community partnerships to do community impact work
• Inviting people to join the program.

Partnering

• If you are interested in partnering with MENTOR contact Charlie, the MENTOR Executive Officer directly at charlie@mentor.org.au

• We welcome any questions or comments.

Contact Information

Please let the MENTOR team help you today!

• Email: info@mentor.org.au
• Phone: 0422 9144 20
• Website: mentor.org.au